goes beyond the ordinary
Services
High Standards
For well over a century, laundering has been our business. We keep whites white, colour intact and fabric handle in excellent condition. From towels and tablecloths to carpets and curtains, your textiles are in expert hands and we would like to help you.
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Hotel Linen
We partner with a number of luxury hotels across the capital, including The Soho Hotel, Chiltern Firehouse, The Beaumont Mayfair, Covent Garden Hotel and The Savoy, offering the highest quality laundering, from sheets to towelling, for both large-scale and boutique operations.
Learn MoreRestaurant Linen
We launder for the best in the business, from five-star hotel restaurants to bijou bistros. Whether tablecloths, napkins or kitchen laundry in small batches or large, we take a seamless, end-to-end approach.
Learn MoreStaff Uniforms
From monogrammed uniforms to under garments, nothing is too much trouble for us. We have a specific team dedicated to both staff and guest clothing, with the option of dry or wet cleaning, depending on the optimum process for every piece.
Learn MoreGuest Laundry
We are adept at handling guest laundry, offering a 4-hour express turnaround, whether the requirement is a large load, a cherished winter’s coat or an exquisite cocktail dress.
Learn MoreCurtain & Carpet Cleaning
Our love of laundry extends beyond the ordinary. We are also expert carpet and upholstery cleaners, because our business dovetails neatly with hotel ownership. We know first-hand the importance of a scheme’s fabrics maintaining a first-rate look, scent and handle.
Learn MoreValances & Bedspreads
Our expertise incorporates everything from the cleaning of simple linen valances to intricate silk or woven bedspreads and antique textiles.
Learn MoreValances & Bedspreads
Our expertise incorporates everything from the cleaning of simple linen valances to intricate silk or woven bedspreads and antique textiles.
Learn MoreFrench Polishing
Our skilled French Polisher has more than 30 years’ experience working with antique and contemporary furniture. Working on site, we use specialist water-based shellac to achieve a beautiful high-gloss, low-odour finish.
Services
Laura Sharpe, Director of Operations at Firmdale HotelsI may be a little biased, but we have been working with Palace Laundry for over twenty years and I can honestly say that we have always had total confidence in the team. They are a true reflection of our values here at Firmdale, their attention to detail and the pride they demonstrate every day, is a shining example for the whole organisation.
Crina Feier, Executive Housekeeper at NoMad LondonWe’ve been working with Palace Laundry since our pre-opening, and we find its service exceptional. It’s rare to find a partner that is so consistently dependable, proactive, and dedicated to excellence. Most importantly, our guests are consistently impressed with the standard of our linens and laundry.
Oleg Sim, Director of Rooms at Brown’s HotelPalace Laundry is one of the best laundry companies we’ve dealt with. Truly professional, it understands the needs and challenges of hoteliers and the team is dedicated to its work.
Sectors
Professionally Supplied
We have a unique understanding of the hospitality industry, providing tailored laundry services to London’s finest hotels, restaurants, spas and private members' clubs.
Learn MoreLuxury Hotels
As a luxury hotel-owned business, we have the inside track on the importance of first rate laundry services, provided with utterly reliable turnaround times.
Learn MoreBoutique Hotels
We look after some of the capital’s most beloved small but perfectly formed hideaways, delivering a seamless end-to-end laundry service.
Learn MoreRESTAURANTS
From tablecloths to napkins, tea towels to chefs’ whites, we’re adept at turning out perfectly laundered linen, every time.
RestaurantsLaundry Consultants
If you’re searching for an efficient, flexible service, dedicated to your unique laundry needs, we can help.
Learn MorePrivate Members' Clubs
Whether restaurant linens, sheets, duvets, staff uniforms or the complete package, we’re on hand to provide impeccable laundering to the capital’s luxury clubs.
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Facilities
Top Quality
At Palace Laundry, our state-of-the-art machinery enables us to work efficiently, effectively and as sustainably as possible. Our facilities cover the full spectrum, from specialist, hand-operated steamers to high capacity washing machines.
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The Team
Professional & Personal
Our team is of 75 staff is relatively small but perfectly formed. From management to our treasured operatives, each member has a crucial part to play.
Sheryl
Reynolds
General Manager
Formerly Group Head Housekeeper at Firmdale Hotels, Sheryl has been General Manager at Palace Laundry since 2009. Having worked within hospitality, she has a unique perspective of both sides of the industry. She is committed to delivering 5-star standards, looking at every piece through the eyes of a guest.
Peter
Dickens
Production Manager
Peter started at Palace Laundry at the age of 16, working his way through every department to hone his expertise. His knowledge of flat work production is outstanding, and he has the ability to easily troubleshoot linen or machinery issues. He’s proud to be celebrating 40 years’ service with us in September 2025.
Edgar
Alvarez
Production Manager
Edgar started his career in the hospitality sector, managing a large linen and staff laundry department at a 5-star hotel in London’s Park Lane. Customer service is Edgar’s key strength, with his motto being that he’ll always deliver the seemingly impossible. Edgar has worked at Palace Laundry for over 16 years.
David
Mundle
Guest Laundry Manager
David has a wealth of experience in all departments of laundry and dry-cleaning. He oversees around 9,000 items of laundry per week, paying careful attention to detail to every piece along with his team. He has worked at Palace Laundry for over 20 years.
Dumitru
Badareu
Assistant Production Manager
Dumitru joined us eight years ago as a laundry operative and now oversees daily production of tunnel washing. A passion for getting the job done has seen him rise through the ranks, becoming a prized part of our management team.
Zsuzsanna
Csiszar
Office Manager
Zsuzsanna joined us 11 years ago as Office Manager. She oversees daily operations, manages client pricing and invoicing, and provides support with customer service enquiries. With her dedication and attention to detail, Zsuzsanna plays a key role in keeping our team and clients well looked after.