Luxury Hotels

Sectors

Our premises are run by a former Head of Housekeeping, so every ‘t’ is crossed and every ‘i’ is dotted. We work with some of the finest five-stars in town, including Chiltern Firehouse, The Savoy and The Beaumont Mayfair, as well as Firmdale Hotels.

PERFECTLY SCALED

We’re as comfortable working with large hotels as small – our hard-working studio handles up to 125,000 pieces of flat work a week, providing an end-to-end service.

PERSONAL APPROACH

Our operatives hand separate each batch, ensuring every piece of linen, from flat sheets to towelling, gets just the right treatment. We handle staff uniforms too.

IMPECCABLE FINISH

Our technology is second to none, from our auto-dosed, high capacity washing facilities to our best-in-business ironing lines, producing the most professional press and finish.

END-TO-END SERVICE

Our delivery systems runs like clockwork, and our linens can be discreetly RFID tagged for a truly transparent end-to-end service.

I may be a little biased, but we have been working with Palace Laundry for over twenty years and I can honestly say that we have always had total confidence in the team. They are a true reflection of our values here at Firmdale, their attention to detail and the pride they demonstrate every day, is a shining example for the whole organisation.

Laura Sharpe, Director of Operations at Firmdale Hotels

We’ve been working with Palace Laundry since our pre-opening, and we find its service exceptional. It’s rare to find a partner that is so consistently dependable, proactive, and dedicated to excellence. Most importantly, our guests are consistently impressed with the standard of our linens and laundry.

Crina Feier, Executive Housekeeper at NoMad London

Palace Laundry is one of the best laundry companies we’ve dealt with. Truly professional, it understands the needs and challenges of hoteliers and the team is dedicated to its work.

Oleg Sim, Director of Rooms at Brown’s Hotel